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Can Employees Log In Using Different Biometric Devices Under One URL?

Overview

Employees can log their attendance using different biometric devices across multiple branches or locations, as long as all biometric devices are properly integrated with the same Sprout HR URL.

A single Sprout HR URL can support multiple biometric devices, allowing employees to use branch-specific devices without requiring changes to the system configuration when they are temporarily assigned to another location.

Requirements for Employees to Log In Using Different Biometric Devices

Employees can successfully log in using another branch's biometric device if the following conditions are met:

  • The biometric device is properly integrated with the same Sprout HR URL.
  • The employee's Biometric ID or biometric credentials (such as fingerprint or face template, depending on the device) are registered on the specific biometric device they will use.

Attendance Log Synchronization

Once the biometric device integration and employee registration are properly set up:

  • The employee's attendance logs will be captured through the branch biometric device.
  • The logs will sync to the same Sprout HR account associated with the company's URL.
  • No additional system adjustments are required when employees move between branches using integrated biometric devices.
  • Please note that to ensure consistency across devices, the same Biometric ID must be assigned to the same employee across all biometric devices.
  • The Biometric ID registered on the device should also match the Biometric ID assigned to the employee’s HR Profile in Sprout. This is necessary to ensure that the biometric logs are correctly associated with the intended employee.

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