---
title: Certificate of Attendance (COA) Filing via Sidekick FAQs
---

[Skip to content](https://guide.sprout.ph/certificate-of-attendance-coa-filing-via-sidekick-faqs#main-content)

[![Sprout Logo-3](https://guide.sprout.ph/hs-fs/hubfs/Sprout%20Logo-3.png?width=200&height=78&name=Sprout%20Logo-3.png)](https://guide.sprout.ph/?hsLang=en)

Open main navigation

Close main navigation

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Sprout](https://guide.sprout.ph/?hsLang=en)
2. [Sprout Sidekick](https://guide.sprout.ph/sprout-sidekick?hsLang=en)
3. [Attendance Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#attendance-agent)

# Certificate of Attendance (COA) Filing via Sidekick FAQs

### **Frequently Asked Questions**

**What can I do with COA filing in the Attendance agent?**

You can file a Certificate of Attendance (COA) for single or multiple days, or even for half days via Sidekick. You can also file for rest days, holidays, past, or future dates, depending on your company’s policy settings.

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Jul-01-2026-12-24-30-0866-PM.png?width=1920&height=1080&name=undefined-Jul-01-2026-12-24-30-0866-PM.png)

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Jul-01-2026-12-24-29-0910-PM.png?width=1920&height=1080&name=undefined-Jul-01-2026-12-24-29-0910-PM.png)

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Jul-01-2026-12-24-30-5735-PM.png?width=1920&height=1080&name=undefined-Jul-01-2026-12-24-30-5735-PM.png)

**Can I check the status of my COA requests?**

Yes! You can easily view all your pending, approved, and rejected COA requests via Sidekick. However, the list of cancelled COA requests isn’t available at the moment.

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Jul-01-2026-12-24-29-6007-PM.png?width=1920&height=1080&name=undefined-Jul-01-2026-12-24-29-6007-PM.png)

**Can I attach files or documents to my COA request?**

No, attachments aren’t supported in Sidekick yet.

**Why can’t I file a COA right now?**

COA filing isn’t allowed when the timesheet is locked. Requests for dates within the current cutoff will be automatically rejected.

**Can I cancel a COA request after submitting it?**

Not yet. COA cancellation isn’t supported in Sidekick for now.

*Want real-time responses? Explore* [*Sidekick*](https://sidekick.sprout.ph/)*, your 24/7 guide for product inquiries!*  

- [News & Updates](https://guide.sprout.ph/news-updates?hsLang=en#main-content)

    - [BIR](https://guide.sprout.ph/news-updates?hsLang=en#bir)
    - [DOLE](https://guide.sprout.ph/news-updates?hsLang=en#dole)
    - [FAQs](https://guide.sprout.ph/news-updates?hsLang=en#faqs)
- [Sprout Payroll Infographics](https://guide.sprout.ph/sprout-payroll-infographics?hsLang=en#main-content)

    - [Infographics](https://guide.sprout.ph/sprout-payroll-infographics?hsLang=en#infographics)
- [Sprout Keeper](https://guide.sprout.ph/sprout-keeper?hsLang=en#main-content)

    - [FAQs](https://guide.sprout.ph/sprout-keeper?hsLang=en#faqs)
- [Sprout Benefits](https://guide.sprout.ph/sprout-benefits?hsLang=en#main-content)

    - [Sprout Pulse](https://guide.sprout.ph/sprout-benefits?hsLang=en#sprout-pulse)
    - [Sprout Wellness](https://guide.sprout.ph/sprout-benefits?hsLang=en#sprout-wellness)
- [Performance Management](https://guide.sprout.ph/performance-management?hsLang=en#main-content)

    - [Frequently Asked Questions](https://guide.sprout.ph/performance-management?hsLang=en#frequently-asked-questions)
    - [Learning Management](https://guide.sprout.ph/performance-management?hsLang=en#learning-management)
    - [New Features](https://guide.sprout.ph/performance-management?hsLang=en#new-features)
    - [Setup](https://guide.sprout.ph/performance-management?hsLang=en#setup)
- [Sprout Sidekick](https://guide.sprout.ph/sprout-sidekick?hsLang=en#main-content)

    - [Sprout Concierge](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sprout-concierge)
    - [Sidekick Central](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sidekick-central)
    - [Payslip Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#payslip-agent)
    - [Concierge Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#concierge-agent)
    - [Sprout Info Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sprout-info-agent)
    - [Compliance Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#compliance-agent)
    - [Attendance Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#attendance-agent)
    - [Records Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#records-agent)
    - [Helpdesk](https://guide.sprout.ph/sprout-sidekick?hsLang=en#helpdesk)
    - [Sidekick](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sidekick)
- [Sprout Ecosystem](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#main-content)

    - [User Management](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#user-management)
    - [FAQs](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#faqs)
    - [What's Happening Widget](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#whats-happening-widget)
- [Sprout Onboarding Module](https://guide.sprout.ph/sprout-onboarding-module?hsLang=en#main-content)

    - [Users](https://guide.sprout.ph/sprout-onboarding-module?hsLang=en#users)
- [Sprout HR Infographics](https://guide.sprout.ph/sprout-hr-infographics?hsLang=en#main-content)

    - [HR Infographics](https://guide.sprout.ph/sprout-hr-infographics?hsLang=en#hr-infographics)
- [Sprout Insight](https://guide.sprout.ph/sprout-insight?hsLang=en#main-content)

    - [Frequently Asked Questions (FAQs)](https://guide.sprout.ph/sprout-insight?hsLang=en#frequently-asked-questions-faqs)
    - [HR Dashboards](https://guide.sprout.ph/sprout-insight?hsLang=en#hr-dashboards)
    - [Payroll Dashboards](https://guide.sprout.ph/sprout-insight?hsLang=en#payroll-dashboards)
- [Sprout Finances](https://guide.sprout.ph/sprout-finances?hsLang=en#main-content)

    - [Finances Admin Dashboard](https://guide.sprout.ph/sprout-finances?hsLang=en#finances-admin-dashboard)
    - [Sprout ReadyCash](https://guide.sprout.ph/sprout-finances?hsLang=en#sprout-readycash)
    - [Sprout ReadyWage](https://guide.sprout.ph/sprout-finances?hsLang=en#sprout-readywage)
    - [DAT File](https://guide.sprout.ph/sprout-finances?hsLang=en#dat-file)
    - [Sprout ReadyCash - Netbank](https://guide.sprout.ph/sprout-finances?hsLang=en#sprout-readycash-netbank)
- [Sprout Mobile App](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#main-content)

    - [Approval Center](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#approval-center)
    - [Attendance](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#attendance)
    - [Clock In Features](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#clock-in-features)
    - [Employee Directory](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#employee-directory)
    - [FAQs](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#faqs)
    - [Login](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#login)
    - [My Request](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#my-request)
    - [Payroll](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#payroll)
    - [Finances](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#finances)
    - [Artificial Intelligence](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#artificial-intelligence)
- [Sprout Payroll](https://guide.sprout.ph/sprout-payroll?hsLang=en#main-content)

    - [13th Month](https://guide.sprout.ph/sprout-payroll?hsLang=en#13th-month)
    - [Adjustment Report](https://guide.sprout.ph/sprout-payroll?hsLang=en#adjustment-report)
    - [Adjustments](https://guide.sprout.ph/sprout-payroll?hsLang=en#adjustments)
    - [Audit Trail](https://guide.sprout.ph/sprout-payroll?hsLang=en#audit-trail)
    - [BIR Forms](https://guide.sprout.ph/sprout-payroll?hsLang=en#bir-forms)
    - [Company Profile](https://guide.sprout.ph/sprout-payroll?hsLang=en#company-profile)
    - [DAT/Bank Files](https://guide.sprout.ph/sprout-payroll?hsLang=en#dat-bank-files)
    - [Demographic](https://guide.sprout.ph/sprout-payroll?hsLang=en#demographic)
    - [Employees](https://guide.sprout.ph/sprout-payroll?hsLang=en#employees)
    - [FAQs](https://guide.sprout.ph/sprout-payroll?hsLang=en#faqs)
    - [Final Pay](https://guide.sprout.ph/sprout-payroll?hsLang=en#final-pay)
    - [General Payroll Setup](https://guide.sprout.ph/sprout-payroll?hsLang=en#general-payroll-setup)
    - [Modification](https://guide.sprout.ph/sprout-payroll?hsLang=en#modification)
    - [Monthly Summary](https://guide.sprout.ph/sprout-payroll?hsLang=en#monthly-summary)
    - [New Hire Proration](https://guide.sprout.ph/sprout-payroll?hsLang=en#new-hire-proration)
    - [Other Statutory-Related Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#other-statutory-related-reports)
    - [Pag-Ibig/HDMF Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#pag-ibig-hdmf-reports)
    - [Password Management](https://guide.sprout.ph/sprout-payroll?hsLang=en#password-management)
    - [Payroll Runs](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-runs)
    - [Payroll Scenarios](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-scenarios)
    - [Payroll Summary](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-summary)
    - [Payroll Transactions](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-transactions)
    - [Payroll Users](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-users)
    - [PhilHealth Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#philhealth-reports)
    - [Processing](https://guide.sprout.ph/sprout-payroll?hsLang=en#processing)
    - [RBAC](https://guide.sprout.ph/sprout-payroll?hsLang=en#rbac)
    - [Report Logs](https://guide.sprout.ph/sprout-payroll?hsLang=en#report-logs)
    - [Setup](https://guide.sprout.ph/sprout-payroll?hsLang=en#setup)
    - [SSS Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#sss-reports)
    - [Statutory](https://guide.sprout.ph/sprout-payroll?hsLang=en#statutory)
    - [Tax Computation](https://guide.sprout.ph/sprout-payroll?hsLang=en#tax-computation)
    - [YTD Report](https://guide.sprout.ph/sprout-payroll?hsLang=en#ytd-report)
    - [YTD Report - Adjustments](https://guide.sprout.ph/sprout-payroll?hsLang=en#ytd-report-adjustments)
- [Sprout HR](https://guide.sprout.ph/sprout-hr?hsLang=en#main-content)

    - [Add/Edit/Delete Employees](https://guide.sprout.ph/sprout-hr?hsLang=en#add-edit-delete-employees)
    - [Announcements](https://guide.sprout.ph/sprout-hr?hsLang=en#announcements)
    - [Application Access](https://guide.sprout.ph/sprout-hr?hsLang=en#application-access)
    - [Application Filing](https://guide.sprout.ph/sprout-hr?hsLang=en#application-filing)
    - [Approval Center](https://guide.sprout.ph/sprout-hr?hsLang=en#approval-center)
    - [Approval, Rejection, and Cancellation](https://guide.sprout.ph/sprout-hr?hsLang=en#approval-rejection-and-cancellation)
    - [Assets, Visas, Benefits Types, Loans](https://guide.sprout.ph/sprout-hr?hsLang=en#assets-visas-benefits-types-loans)
    - [Attendance Application Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-application-policies)
    - [Attendance Logs](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-logs)
    - [Attendance Management](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-management)
    - [Attendance Report](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-report)
    - [Attendance Report Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-report-policies)
    - [Audit Trail](https://guide.sprout.ph/sprout-hr?hsLang=en#audit-trail)
    - [Biometrics](https://guide.sprout.ph/sprout-hr?hsLang=en#biometrics)
    - [Bulk Uploads](https://guide.sprout.ph/sprout-hr?hsLang=en#bulk-uploads)
    - [Certificate of Attendance Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#certificate-of-attendance-application-email-templates)
    - [Company Profile](https://guide.sprout.ph/sprout-hr?hsLang=en#company-profile)
    - [Company Tools](https://guide.sprout.ph/sprout-hr?hsLang=en#company-tools)
    - [Date Tagging of Work Schedules](https://guide.sprout.ph/sprout-hr?hsLang=en#date-tagging-of-work-schedules)
    - [Employee List Report](https://guide.sprout.ph/sprout-hr?hsLang=en#employee-list-report)
    - [Employee Profile](https://guide.sprout.ph/sprout-hr?hsLang=en#employee-profile)
    - [Employee Profile Access](https://guide.sprout.ph/sprout-hr?hsLang=en#employee-profile-access)
    - [Filing and Editing Applications](https://guide.sprout.ph/sprout-hr?hsLang=en#filing-and-editing-applications)
    - [Form Generator](https://guide.sprout.ph/sprout-hr?hsLang=en#form-generator)
    - [Form Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#form-templates)
    - [Frequently Asked Questions (FAQs)](https://guide.sprout.ph/sprout-hr?hsLang=en#frequently-asked-questions-faqs)
    - [Holiday Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#holiday-policies)
    - [Leave Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#leave-application-email-templates)
    - [Leave Report](https://guide.sprout.ph/sprout-hr?hsLang=en#leave-report)
    - [Locations](https://guide.sprout.ph/sprout-hr?hsLang=en#locations)
    - [Login](https://guide.sprout.ph/sprout-hr?hsLang=en#login)
    - [Memo Search](https://guide.sprout.ph/sprout-hr?hsLang=en#memo-search)
    - [Module Access](https://guide.sprout.ph/sprout-hr?hsLang=en#module-access)
    - [My Attendance](https://guide.sprout.ph/sprout-hr?hsLang=en#my-attendance)
    - [My Profile](https://guide.sprout.ph/sprout-hr?hsLang=en#my-profile)
    - [New Updates & Announcements](https://guide.sprout.ph/sprout-hr?hsLang=en#new-updates-announcements)
    - [Official Business Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#official-business-application-email-templates)
    - [Other Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#other-policies)
    - [Overtime Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#overtime-application-email-templates)
    - [Overtime Report](https://guide.sprout.ph/sprout-hr?hsLang=en#overtime-report)
    - [Password](https://guide.sprout.ph/sprout-hr?hsLang=en#password)
    - [Payroll Summary](https://guide.sprout.ph/sprout-hr?hsLang=en#payroll-summary)
    - [Project Tagging](https://guide.sprout.ph/sprout-hr?hsLang=en#project-tagging)
    - [Reports Access](https://guide.sprout.ph/sprout-hr?hsLang=en#reports-access)
    - [Resolution Center](https://guide.sprout.ph/sprout-hr?hsLang=en#resolution-center)
    - [Scenarios](https://guide.sprout.ph/sprout-hr?hsLang=en#scenarios)
    - [Setup](https://guide.sprout.ph/sprout-hr?hsLang=en#setup)
    - [Single Sign-On (SSO)](https://guide.sprout.ph/sprout-hr?hsLang=en#single-sign-on-sso)
    - [Syncing](https://guide.sprout.ph/sprout-hr?hsLang=en#syncing)
    - [Timesheet Lock](https://guide.sprout.ph/sprout-hr?hsLang=en#timesheet-lock)
    - [Troubleshooting](https://guide.sprout.ph/sprout-hr?hsLang=en#troubleshooting)
    - [Undertime Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#undertime-application-email-templates)
    - [Work Schedules](https://guide.sprout.ph/sprout-hr?hsLang=en#work-schedules)
    - [Feature Management](https://guide.sprout.ph/sprout-hr?hsLang=en#feature-management)
- [Referrly](https://guide.sprout.ph/referrly?hsLang=en#main-content)

    - [FAQs](https://guide.sprout.ph/referrly?hsLang=en#faqs)
    - [Applicant Guides](https://guide.sprout.ph/referrly?hsLang=en#applicant-guides)
    - [Employee Guides](https://guide.sprout.ph/referrly?hsLang=en#employee-guides)
    - [HR Guides - Job Openings](https://guide.sprout.ph/referrly?hsLang=en#hr-guides-job-openings)
    - [HR Guides - Applicants](https://guide.sprout.ph/referrly?hsLang=en#hr-guides-applicants)
    - [HR Guides - Reward Payouts](https://guide.sprout.ph/referrly?hsLang=en#hr-guides-reward-payouts)
- [Hubstaff](https://guide.sprout.ph/hubstaff?hsLang=en#main-content)

    - [Accounting and Invoicing](https://guide.sprout.ph/hubstaff?hsLang=en#accounting-and-invoicing)
    - [API](https://guide.sprout.ph/hubstaff?hsLang=en#api)
    - [Communication](https://guide.sprout.ph/hubstaff?hsLang=en#communication)
    - [CRM](https://guide.sprout.ph/hubstaff?hsLang=en#crm)
    - [Helpdesk](https://guide.sprout.ph/hubstaff?hsLang=en#helpdesk)
    - [FAQs](https://guide.sprout.ph/hubstaff?hsLang=en#faqs)
    - [Project Management](https://guide.sprout.ph/hubstaff?hsLang=en#project-management)
    - [Zapier](https://guide.sprout.ph/hubstaff?hsLang=en#zapier)
- [Billings and Invoices](https://guide.sprout.ph/billings-and-invoices?hsLang=en)
- [API Services](https://guide.sprout.ph/api-services?hsLang=en#main-content)

    - [Setup](https://guide.sprout.ph/api-services?hsLang=en#setup)
- [Peoplebox](https://guide.sprout.ph/peoplebox?hsLang=en#main-content)

    - [Setup](https://guide.sprout.ph/peoplebox?hsLang=en#setup)
    - [FAQs](https://guide.sprout.ph/peoplebox?hsLang=en#faqs)
- [Jazz HR](https://guide.sprout.ph/jazz-hr?hsLang=en#main-content)

    - [Setup](https://guide.sprout.ph/jazz-hr?hsLang=en#setup)
    - [FAQs](https://guide.sprout.ph/jazz-hr?hsLang=en#faqs)
- [Comply](https://guide.sprout.ph/comply?hsLang=en#main-content)

    - [Frequently Asked Questions](https://guide.sprout.ph/comply?hsLang=en#frequently-asked-questions)
- [Teamtailor](https://guide.sprout.ph/teamtailor?hsLang=en#main-content)

    - [FAQs](https://guide.sprout.ph/teamtailor?hsLang=en#faqs)
    - [Setup](https://guide.sprout.ph/teamtailor?hsLang=en#setup)
- [Command Center](https://guide.sprout.ph/command-center?hsLang=en#main-content)

    - [Employee Onboarding](https://guide.sprout.ph/command-center?hsLang=en#employee-onboarding)
    - [Employee Offboarding](https://guide.sprout.ph/command-center?hsLang=en#employee-offboarding)
    - [FAQ's](https://guide.sprout.ph/command-center?hsLang=en#faqs)
    - [Setup](https://guide.sprout.ph/command-center?hsLang=en#setup)

Copyright © 2025, Sprout Solutions