Frequently Asked Questions
What can I do with COA filing in the Attendance agent?
You can file a Certificate of Attendance (COA) for single or multiple days, or even for half days via Sidekick. You can also file for rest days, holidays, past, or future dates, depending on your company’s policy settings.
Can I check the status of my COA requests?
Yes! You can easily view all your pending, approved, and rejected COA requests via Sidekick. However, the list of cancelled COA requests isn’t available at the moment.
Can I attach files or documents to my COA request?
No, attachments aren’t supported in Sidekick yet.
Why can’t I file a COA right now?
COA filing isn’t allowed when the timesheet is locked. Requests for dates within the current cutoff will be automatically rejected.
Can I cancel a COA request after submitting it?
Not yet. COA cancellation isn’t supported in Sidekick for now.
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