---
title: "Command Centre: Admin — Guide"
---

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1. [Sprout](https://guide.sprout.ph/?hsLang=en)
2. [Command Center](https://guide.sprout.ph/command-center?hsLang=en)
3. [Setup](https://guide.sprout.ph/command-center?hsLang=en#setup)

# Command Centre: Admin — Guide

### What Command Centre Is

**Command Centre is where you run an employee's whole time with your company — from joining to leaving.** Each stage happens in one place instead of across email threads, spreadsheets, and separate forms — with a record of who did what, and what's still outstanding.

**Your employees are already in it.** They come from Sprout HR, along with who can do what — so there's **nothing to import**.

**You sign in with your Sprout HR details.** Go to [app.sprout.ph](https://app.sprout.ph/), enter your company name when prompted, then sign in as you normally would.

---

### Who Does What

| Role | What they do here |
| --- | --- |
| **HR administrator** | Sets things up and runs them: builds the templates, starts a new hire or a departure, reviews what comes back, and moves each one along |
| **Manager** | Works the items assigned to them — reviewing a new hire's documents, completing clearance, signing a quitclaim. They don't set anything up, and their menu is limited to To-Dos, Marketplace, and My Apps |

**You don't add anyone else to Command Centre.** Managers already have access through Sprout HR. New hires and departing employees don't need an account at all — they get an email with a link to their own task.

---

### Before You Start

1. **You already have access.** Your Sprout HR administrators are Command Centre administrators — nothing to request. Add or remove people in Sprout HR and it carries across; changes here never affect Sprout HR.
2. **Build your templates first.** A template is the checklist or form a module runs on, and each module needs its own before you can start. Build them under **Workflows** — the Employee Onboarding and Employee Offboarding guides cover which ones you need.

---

### How It Works

**Lifecycle covers an employee's time with you, from joining to leaving.** Two stages are live today:

![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-30-2026-05-06-11-8626-AM.png?width=644&height=197&name=image-png-Sep-30-2026-05-06-11-8626-AM.png)

**Work reaches you two ways:**

- **Email** — tells you something needs doing
- **To-Dos** — where you actually do it

Everything assigned to you lands in To-Dos, so you can work from there instead of your inbox.

---

### Step by Step

###### Find what needs your attention

1. Open **Dashboard** for the overall picture — a snapshot of your workforce activity, including what's happening in onboarding and offboarding. 
   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-22-43-8193-AM.png?width=670&height=421&name=image-png-Sep-24-2026-11-22-43-8193-AM.png)
2. Open **To-Dos** for your own list. Items are grouped by when they're due: overdue, due today, this week, later. 
   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-23-09-6163-AM.png?width=670&height=426&name=image-png-Sep-24-2026-11-23-09-6163-AM.png)
3. Select an item to go straight to the record, section, or document it concerns.

###### Customize your dashboard

1. On **Dashboard**, choose **Customize**.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-23-30-3745-AM.png?width=670&height=422&name=image-png-Sep-24-2026-11-23-30-3745-AM.png)
2. Choose **Add widget** to open the widget library, and pick the tiles you want.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-23-49-3832-AM.png?width=670&height=422&name=image-png-Sep-24-2026-11-23-49-3832-AM.png)
3. Drag tiles to rearrange them. Add headers and dividers to group them into sections.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-24-07-3753-AM.png?width=670&height=423&name=image-png-Sep-24-2026-11-24-07-3753-AM.png)
4. Choose **Done** to save.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-24-24-3596-AM.png?width=670&height=415&name=image-png-Sep-24-2026-11-24-24-3596-AM.png)
5. Changed your mind? While customising, **Reset** offers two options — go back to your last saved layout, or return to the Sprout default.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-24-42-2704-AM.png?width=670&height=417&name=image-png-Sep-24-2026-11-24-42-2704-AM.png)
6. Tiles that cover a period have their own date filter, so you can change the range you're looking at.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-24-57-1372-AM.png?width=670&height=426&name=image-png-Sep-24-2026-11-24-57-1372-AM.png)

###### Check who has access

1. Open **Settings**.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-25-15-5839-AM.png?width=670&height=424&name=image-png-Sep-24-2026-11-25-15-5839-AM.png)
2. The **Roles** tab lists everyone with access to your workspace and the level each one holds.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-25-31-8573-AM.png?width=670&height=422&name=image-png-Sep-24-2026-11-25-31-8573-AM.png)
3. Roles can't be edited here. To add or remove someone, or change what they can do, make the change in Sprout HR.

###### Update your own details

1. Open **My Profile** from your avatar.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-25-50-7680-AM.png?width=670&height=418&name=image-png-Sep-24-2026-11-25-50-7680-AM.png)
2. Click your photo to upload a new one.
3. Your name, work email, and mobile number are shown but not editable here — they're maintained in Sprout HR. Ask your HR administrator to correct anything that's wrong.

###### Review what happened

1. Go to **Automation → Workflow → Audit trail**.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-26-09-4419-AM.png?width=670&height=419&name=image-png-Sep-24-2026-11-26-09-4419-AM.png)
2. Search by person, action or detail, and filter by category.   
   ![](https://guide.sprout.ph/hs-fs/hubfs/image-png-Sep-24-2026-11-26-24-6339-AM.png?width=670&height=424&name=image-png-Sep-24-2026-11-26-24-6339-AM.png)
3. Adjust the date range — it opens on the last 30 days.
4. Switch between a table and a timeline, whichever reads better for what you're checking.

---

### What This Doesn't Do

- **It doesn't replace Sprout HR.** Employee records, roles, and employment details are maintained there.
- **It doesn't cover the lifecycle stages that are greyed out.** Only onboarding and offboarding are currently live.
- **You can't export the audit trail yourself.** Ask Sprout Support and we'll produce it for you.

For anything not answered here, see the FAQ pages for each module.

---

###### Getting Help

Questions about your account, setup, or what's available to you go to your Customer Success Manager or implementation contact. If something looks wrong, contact Sprout Support — telling us which employee or record it concerns saves a round trip.

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