---
title: "Command Centre: Step-by-Step - Reviewing Documents (HR Admin)"
---

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# Command Centre: Step-by-Step - Reviewing Documents (HR Admin)

Open the new hire from the list to bring up their record. **Review** at the bottom of the panel takes you straight to the document review — so does **Open full review** on the **Documents** card, once you expand it. The cards on the record stay collapsed until you click them open.

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-44-0206-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-44-0206-PM.png)

Each document opens in a viewer — zoom in and out, rotate, or download the original, and where a requirement has several files, switch between them there. For what each document status means, see Status Reference below.

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-40-7966-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-40-7966-PM.png)

**Only the approvers named on your checklist can act on a given document.** Everyone else can open and read it, but won't see Verify, Waive or Flag — so if one admin has the actions and another doesn't, check the checklist's approvers rather than their access.

**Approving a document**

1. Check the document against what you asked for.
2. Choose **Verify**. The new hire sees it as **Verified by HR** and can no longer replace it.

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-39-4226-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-39-4226-PM.png)

![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-41-4857-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-41-4857-PM.png)  
![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-36-0280-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-36-0280-PM.png)

**Requesting a re-upload**

1. **Flag** the document and give a short reason — "blurry", "not the SSS card".  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-42-2086-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-42-2086-PM.png)  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-36-5843-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-36-5843-PM.png)
2. Flag as many as you need. Nothing reaches the new hire while you're still flagging.
3. Choose **Send re-upload request**. They get one email listing every flagged document with your reason for each, and those items show as **Re-upload needed** on their side.
   
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-38-3149-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-38-3149-PM.png)  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-40-2538-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-40-2538-PM.png)  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-35-5710-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-35-5710-PM.png)

**Accepting one as missing**

1. On an item with nothing to review — never uploaded, or marked "I don't have this yet" — choose **Waive**.  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-37-1694-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-37-1694-PM.png)  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-38-9493-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-38-9493-PM.png)
2. Confirm. A required document is added to your To-Dos so it isn't forgotten: a waive defers a document; it doesn't close it.  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-42-9006-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-42-9006-PM.png)
3. If the document turns up later, Revert waive first — you can't upload onto a waived item.

###### Reverting a decision

1. **Revert verification** returns an approved document to reviewable.  
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-37-6254-PM.png?width=670&height=377&name=undefined-Sep-30-2026-12-43-37-6254-PM.png)
2. **Revert waive** puts a waived requirement back.
   
   ![](https://guide.sprout.ph/hs-fs/hubfs/undefined-Sep-30-2026-12-43-43-4690-PM.png?width=624&height=351&name=undefined-Sep-30-2026-12-43-43-4690-PM.png)

Neither overwrites anything — the original stays in the history, and the reversal is recorded as its own entry.

###### Getting Help

Questions about your template go to your Customer Success Manager. If something looks wrong, contact Sprout Support and tell us which new hire it concerns. Common questions are answered in <https://guide.sprout.ph/employee-onboarding-faqs?hsLang=en>[Employee Onboarding — FAQs](https://guide.sprout.ph/employee-onboarding-faqs?hsLang=en).

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