---
title: How to Customize Email Template Sent to the Employee for an Official Business Application Cancelled by the Manager
---

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3. [Official Business Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#official-business-application-email-templates)

# How to Customize Email Template Sent to the Employee for an Official Business Application Cancelled by the Manager

![Employee.png](https://sprout.zendesk.com/hc/article_attachments/10730501064729/Employee.png)

 

Whenever an OB Application is canceled by the manager, an email notification is sent out to the employee. With Sprout HR, the content of this email can be customized the way you want it to be. To customize the Email Template, follow the simple steps below:

1\. Under the Maintenance tab, select Email Templates from the drop-down list that appears,  
2\. Select Official Business and OB Cancel - Manageron the first and second row of headers, respectively.  
3\. Compose your desired email notification for canceled OB applications to be sent to the employees who filed such requests. You are free to apply any format that you want. Also, in any part of your email, you may insert fields which will display the actual details of the canceled OB application. To do so, click on the drop-down, select from the list of fields, then click Insert.

![OBTemplateFields.png](https://desk.zoho.com/DocsDisplay?zgId=659143319&mode=inline&blockId=5clyidf10670967f64a4c9a7764210de64ae6)

4\. Once you are done customizing your template for canceled OB application notification, click the Save button.

[![OBCancelledByManagerCustomizeEmailNotification.gif](https://desk.zoho.com/DocsDisplay?zgId=659143319&mode=inline&blockId=5clyi97a5523764d94843914db21e49818805)](https://support.sprout.ph/hc/article_attachments/115008523188/OBCancelledByManagerCustomizeEmailNotification.gif)

 

Once the new template was saved, the notifications received by the employees for their canceled OB applications will look like this:

 

[![OBCancelledByManagerSampleEmailNotification.png](https://desk.zoho.com/DocsDisplay?zgId=659143319&mode=inline&blockId=5clyi7872fe1b3e9b4d938345cf1988f51c5e)](https://support.sprout.ph/hc/article_attachments/115008426627/OBCancelledByManagerSampleEmailNotification.png)

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