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How to Manage Previous Days' Schedule Adjustments when "Enhanced Date Tagging of Schedule" is Enabled

Overview

When the Enhanced Date Tagging of Schedule setting is enabled in Sprout HR, managers and admins may experience restrictions when attempting to view or apply backdated schedule adjustments directly through My Team > Manager Schedule or Work Schedule.


This article explains how this setting impacts schedule adjustments and provides alternative methods to update schedules for past dates.

Cause

The Enhanced Date Tagging of Schedule feature restricts retroactively modifying or tagging work schedules directly from the My Team / Work Schedule calendar view once attendance logs and date tags have been established. This safeguard prevents accidental overrides of finalized logs and schedule lockouts.

Alternative Solutions for Past Schedule Adjustments

Even when direct backdating is restricted under the My Team tab, you can process past schedule adjustments through either of the following standard channels:


Option 1: Employee Self-Service (Individual Request)

Employees can file a retroactive schedule adjustment request through their portal for manager approval:

  1. Go to My Stuff > My Requests.
  2. Select Schedule Adjustment.
  3. Select the past date(s), input the correct shift schedule, and submit.
  4. Once submitted, the designated manager can approve the request to reflect the updated schedule.

For detailed instructions, refer to the My Request Schedule Adjustment Guide.

Option 2: Mass Upload (Bulk Adjustment by Admin/Manager)

If adjustments are required for multiple employees or historical date ranges:

  1. Go to Company / Administrator Tools > Uploads > Schedule Adjustment.
  2. Download the official Schedule Adjustment Template.
  3. Input the Employee IDs, affected Dates, and target Shift Schedules.
  4. Save the file and upload it back to the platform.

For detailed instructions, refer to the Mass Schedule Adjustments Upload Guide.

Submitting a Feature Enhancement Request

If your business workflow requires managers to directly edit backdated schedules under the My Team tab while Enhanced Date Tagging is active, you may submit a Feature Request.


Submissions are regularly evaluated by the Product Development Team based on system impact, user demand, and product roadmaps.

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