Overview
Separated employees no longer appear in the Approval Center dropdown list, making it difficult to verify and get a record of their application requests. Temporarily reactivating the employee's profile allows the applications to be located and reviewed.
Scenario
Admins and Managers may need to verify the details of an application request filed by an employee who had already been separated. When searching for the employee in the Approval Center, the employee's name no longer appeared in the dropdown list, preventing the client from confirming the details of the applications.
Resolution/ Workaround
Since only active employees can be viewed via the Approval Center Page, you will need to reactivate the employee's profile by changing their status to any active status (preferably Regular or Probationary). Here's How to Update the Employment Status on the Employee Profile.
Once done, you may search the application and download reports as needed (How to Download a Report for All Filed Applications).
You can revert the status to inactive once done to maintain accurate records.
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