Sprout HR
Add/Edit/Delete Employees
- Setting the Minimum Wage Earner tagging for Fully Synced Accounts
- How Do I Add a New Employee via Administration Tools?
- Error Notifications and Required Information - What Are These?
- How to Add Dependent/s in Sprout HR
- User Types
- Important: Additional Validation on the Government Information Tab of the Employee Profile
- How to Delete Documents in the Employee Profile
- How to Set the Resignation Date on Sprout HR
- What is Performance Management and How to Keep Track of it?
- What is a Job Grade and How do I Make Use of it on Sprout HR?
- How to Update the Employment Status on the Employee Profile
- Additional Allowances in Employee Salary details
- Employee Profile: Pre-Employment Requirements Checklist
- How to Add Training/s in Sprout HR?
- How To Remove the Separation Date from the Employee Profile?
- How to Upload a Profile Photo for an Employee
- What Should Be Done When an Employee Is Re-Hired?
- What's New: Additional Fields in 201 File
- Medical Records -- Where Can We Keep Tab of an Employee's Medical Records?
- Auto-generate Unique Usernames
- Pre-Migration Report
- Two Ways to Change an Employee's User Level
- New Required Fields on the Employee Profile
- Important: Additional Validation on the Expected Regularization Date Field of the Employee Profile
- Pro-Tip When Adding Regular Employees to Sprout HR
- How to Automatically Add a Record in Movement through Employee Profile
- How to Assign a Bank to the Employee in Sprout HR? (Synced Accounts)
- How to Add Client Name in Sprout HR?
- How to Assign OT Tables for Synced Accounts
- How to Refresh the Leave Accruals in the Leave Ledger
- Future-Dated Resignation: Overview
- How to Tag an Employee as "Resigned" with a Future-Dated Effectivity
- How to Edit and Remove the Expected Separation Date
- How to Assign Employee Type in Sprout HR?
- Important: Additional Validation on the Government Information Field of the Employee Profile
- How to Assign Pay Groups?
- How to Change the Username on Sprout HR?
- What Employment Status Automatically Sync to Sprout Payroll?
- How to Add/Edit Contact Information via Employee Profile
- Validation in Biometric ID
Announcements
- Announcements Module: How to ensure that the announcement will appear on Sprout HR?
- How to Post an Announcement
- Announcement Module: Overview & FAQ
- How To Save Announcement as A Draft & Edit Posted Announcements
- How to Cancel Scheduled Announcements
- How To Set Target Recipients
- How To Filter And Search From The Announcements List
- How to View The Details of the Saved Announcements
- How to Navigate to the Announcement Page
Application Access
- The Today's Events Widget
- What Are the Different Dashboard Types?
- Enabling and Disabling Official Business in Access level
- Enabling and Disabling Overtime Application in Access level
- Enabling and Disabling Undertime in Access Level
- Enabling and Disabling Schedule Adjustment Application in Access level
- Enabling and Disabling Leave Application in Access level
- Enabling and Disabling Certificate of Attendance in Access level
- Enabling and Disabling Certificate of Attendance Application in Access level
- How to Enable the Virtual Log In (Web Bundy)
- What is the Difference Between the Default Employee Dashboard and Simple Employee Dashboard?
Application Filing
Approval Center
- Understanding Approval Center and Resolution Center Page Views: Manager vs. Admin Dashboard
- Missing Approval Center? Here’s Why Your Manager Can’t See It
- The Approval Center
- Utilizing The Approval Center Widget's Quick Access Icons
- How to Approve Pending Applications of Resigned Employees?
- How to Download a Report for All Filed Applications
- Approval Center: Why can't I View the Processed Applications of those Directly Reporting to me?
- The Pending and Processed Tabs in Approval Center
- Approval Center -- Why Can't I View Everything in One Go?
- Why is the Processed tab on the Approval Center showing a Pending Application?
- As an admin, where can I check all the pending and approved application of employees not directly reporting me?
Approval, Rejection, and Cancellation
- How to Cancel Approved Schedule Adjustment
- How to Cancel Approved Certificate of Attendance
- How to Cancel a Filed Certificate of Attendance (COA) Application
- How to Cancel a Filed Undertime Application
- How to Cancel Approved Official Business
- How to Cancel a Filed Overtime Application
- How to Cancel an Approved Leave
- How to Cancel a Filed Official Business (OB) Application
- How to Cancel an Approved Overtime Application
- How to Cancel a Filed Leave Application
- How to Cancel a Filed Schedule Adjustment (SA) Application
Assets, Visas, Benefits Types, Loans
- How to Review, Add, and Delete Employment Record on Sprout HR
- How to Add Seminars Attended/ Service Training Attended in Sprout HR?
- Advances -- Where Can We Keep Tab of Employee's Loans?
- How to Delete Educational Background Details in Sprout HR
- Adding Visa Type on Sprout HR
- How to Track, Check, and Download Items in Movement
- How to Add Assets to an Employee Profile
- How to Add Benefits Type
- How to Add the Dependents of the employees in Sprout HR?
- How to Add Memo in Employee Profile?
- How to Upload Documents to the Employee Profile
- How to Add Benefits on the Employee Profile?
- How to Add Visa on the Employee Profile
- How to Add Assets on Sprout HR
- Movements on Sprout HR!
- How to Add and Delete Loan Types on Sprout HR
Attendance Application Policies
Attendance Logs
- What to Check When Attendance Report Shows "No Logs?"
- Attendance Manager: Overview & FAQs
- How to Restore Biologs through the Attendance Management
- Temperature Monitoring: How to Export Temperature Logs
- How to Clock In/Out Using the Clock-In Homepage
- Clock-in With The Sprout HR Mobile App!
- How to Log in/out Using the Virtual Log In (Web Bundy)
- Clock-In With The Bundy!
- Clock-in With Your Biometric Device!
- How to Extract Raw Biologs from the Biometric Device
Attendance Management
- How Come I Can No Longer View the Biometric Logs of Resigned Employees?
- How to Upload Raw Logs in Sprout HR?
- Attendance Manager: How To Use The Filters in the Sidebar?
- Attendance Manager: How To Export Biologs?
- Attendance Manager: How to Add A Biolog?
- New Feature: Department and Location Filter (Attendance Report)
- Attendance Management: How to determine which clock-in feature is used to Log In/Out in Sprout HR?
- Attendance Manager: Error Validations
- Attendance Manager: How To Add Biologs In Bulk?
- Attendance Manager: How To View The Deleted Biologs List?
- Attendance Manager: How To Delete A Biolog or Multiple Biologs?
- Attendance Manager: How To Edit the Tagging of Logs (Log Mode - In/Out)
- How to View Biologs in the New Attendance Manager Page
- How to Edit the Tagging of Logs (Log Mode - In/Out)
- How to Manually Add Biometric Logs
- Biolog Tagging: Are you In or Out?
- What Happens When There is a Mismatch in the Biometric ID?
- How to View Biologs in the Attendance Management?
- How to Retrieve Previous Biometric ID Logs and Record Them to the Employee's New Biometric ID?
- How to Delete Biologs
Attendance Report
- How are Days Computed for Compressed Work Week?
- Attendance Report: How the "Include employees with" filter works?
- Attendance Report: What Employment Statuses can you generate?
- How does Auto-AWOL works in the Attendance Report?
- How Does the Deduct Break on ND Policy Work?
- Why Are the Dates Reflecting in the Generated Attendance Report Not the Same with the Selected Date Range?
- Why do Undertime Minutes Reflect when the Logs for the Day are Complete?
- Attendance Report (Definition of Abbreviations)
- How to View Attendance Report of Employees
- What Is the Difference Between Total Hours Worked and Total Hours in the Attendance Report?
- How to Generate the Attendance Report of Resigned/Terminated Employees
Attendance Report Policies
- How Do Pre-Shift & Post-Shift Thresholds Work?
- How Does the Inner Threshold Work?
- Date Tagging: Company Policy
- The Two Types of Grace Period on Sprout HR
- Announcement: Changes in the Standard Compute Type
- Attendance Report: More Detailed Version
- How does Auto Half-day affects the Attendance Report in Sprout HR?
- How does the No Late/Undertime on Break Policy Works on Employee's Half-Day Schedule?
- What Are the Types of Attendance Computation?
- What to Check When Computing the Breakdown of Attendance Hours
- How Does the No. of Hours to Work Impact Attendance?
- First-Shift Basis Attendance Computation: How Does This Affect Payroll Types On a Legal Holiday?
- What to Do When the Biometric Logs are Beyond the Threshold?
- Real-Time/Standard Attendance Computation: How Does This Affect Payroll Types On a Legal Holiday?
Audit Trail
Biometrics
- Sprout HR Auto Push Function
- What Machines Can You Use for your Sprout Account?
- It's Time For An Upgrade!
- Troubleshooting Your Biometric Device (ADMS)
- What is in the Biometrics Tab?
- How To Add the Biometric Device Information on Sprout HR
- How to Setup the Punch State Mode (ADMS)
- Checklist for Biometric Device Compatibility
- How Do Sprout HR and the Biometrics Device Work Together?
Bulk Uploads
- How Do I Upload Mass Overtime Applications for My Team or Company?
- Bulk Upload: Why is the Template Missing when Choosing a File?
- Overtime: Bulk Upload per Dashboard Type and Employee Viewing
- Bulk Add/Edit Employee Information Template: Salary Date From
- Salary Date From Column in Bulk Add Template
- How to Automatically Add a Record in Movement through Edit Employee - Bulk Upload
- Salary Date From Column in Bulk Edit Template
- What to Check When Uploading Mass Biometric Logs (Bulk Upload)?
- How to Fill out the Sprout HR Template
- How Do I Upload Mass Schedule Adjustments?
- A Comprehensive Guide on the Bulk Upload (Employee Information)
- How to Edit Employees in Bulk
- What to Check When Uploading Mass Overtime Applications (Bulk Upload)?
- What is the Bulk Upload?
Certificate of Attendance Application Email Templates
- How to Customize an Email Template Sent to Approver for a Filed Certificate of Attendance (COA)
- How to Customize Email Template Sent to the Employee for a Certificate of Attendance (COA) Application Cancelled by the Manager
- How to Customize Email Template Sent to the Employee for a Rejected Certificate of Attendance (COA) Application
- How to Customize Email Notification Templates for Certificate of Attendance (COA) Applications
- How to Customize Email Template Sent to the Employee for a Certificate of Attendance (COA) Application Cancelled by the Admin
- How to Customize Email Template Sent to the Employee for an Approved Certificate of Attendance (COA) Application
- How to Customize Email Template Sent to the Employee for a Certificate of Attendance (COA) Application Resent by the Approver
Company Profile
- How to Enable/Disable Email Notifications for Changes in the Employee Profile
- I Have Tried Deleting a Department on Sprout HR, But It Will Not Push Through.
- Set Up the Company Sprout HR Profile
- Employees Don't Receive the Payslip or Email Notifications for Applications
- How to Add a New Department on Sprout HR
- How do I update Departments in Sprout HR
- New Sprout Update: Syncing of Departments
- How to Add Locations
- Email Notifications for 3rd and 5th Month Evaluations
- How to Correct Company Name in Sprout HR?
- "For Your Action" on Email Notifications
- How to Delete a Department in Sprout HR
- How to Add a Company Logo in Sprout HR
- How to Create a New Company in Sprout HR
Company Tools
Date Tagging of Work Schedules
- Schedule Date-Tagging: How to Cancel a Schedule Adjustment
- Schedule Date-Tagging: How to Change Schedules of Multiple Employees in Bulk
- Why Work Schedules Fail to Update via Bulk Upload (Employee Information)
- Schedule Date-Tagging: How to Delete a Shift
- Schedule Date-Tagging: How to Edit a New Default Schedule
- Newly-Added Types of Work Schedules on Sprout HR
- Schedule Date-Tagging: How to Delete a New Default Schedule
- Schedule Date-Tagging: How to Add a Multiple Shift Schedule
- Normal Shift vs. Flexible Per Day--How do They Differ?
- Flexible Per Day VS. Flexible Per Week: The Showdown
- Compressed Work Week--How Does It Work?
- Schedule Date-Tagging: How to Add a Schedule Adjustment
- What Are the Different Schedule Types?
- Schedule Date-Tagging: How to Add A New Default Schedule
- How To Set-Up Half-Day Schedule for Flexible Per Day Employees?
- Date Tagging of Schedules
- Schedule Date-Tagging: How to View the Past and Upcoming Schedule
Employee List Report
Employee Profile
- Full Syncing Process: How to Turn On Employee Profile Syncing Between Sprout HR and Payroll
- What's the Difference?: Training vs Seminars Attended / Service Training Attended
- How to Change an Employee's Level 1 Attendance Request Approver in Sprout HR
- Sprout HR: Dashboard Optimization
- Sprout HR and Payroll: How to Maintain the Integrity of your Employee Data
Employee Profile Access
Filing and Editing Applications
- Overtime Filing Policies
- How to File for a Leave Application
- How to File a Compensatory Time Off Overtime (Early CTO and Normal CTO)
- How to Edit an Approved Leave Application
- How to file for an Undertime Application
- How to Check the Status of Official Business (OB) Applications
- Leave Filing for Probationary Employees
- How to Edit an Approved Overtime (OT) Application
- How to Edit an Approved Certificate of Attendance (COA) Application
- How to File for an Overtime (OT) Application
- New Enhancement: How to file a Certificate of Attendance (COA)
- Official Business Filing Policies
- How to File Certificate of Attendance (COA) and Official Business (OB) for Cross-Date Shifts?
- How to Update the Details of a Filed Certificate of Attendance (COA) Application
- How to Check the Status of Overtime (OT) Applications
- How to Check the Status of Leave Applications
- How to Edit an Approved Official Business (OB) Application
- How to Update the Details of a Filed Overtime (OT) Application
- How to Update the Details of a Filed Leave
- How to Edit an Approved or Pending Schedule Adjustment
- How to Update the Details of a Filed Schedule Adjustment (SA) Application
- Undertime Filing Policies
- How to Update the Details of a Filed Official Business (OB)
- How to File a Compensatory Time Off Overtime (Rest Day/Holiday CTO)
- Leave Filing: If policy is set to allow Negative Credits
- Certificate of Attendance Filing Policies
- Schedule Adjustment Filing Policies
- New Update: Overtime Application with File Attachments
- How to Check the Status of Certificate of Attendance (COA) Applications
- How to Check the Status of Schedule Adjustment (SA) Applications
- How to File for a Certificate of Attendance (COA) Application
- How to File for a Schedule Adjustment (SA) Application
- How to Update the Details of a Filed Undertime Application
Form Generator
Form Templates
Frequently Asked Questions (FAQs)
Holiday Policies
- How to Add Recently Announced Holidays in the System
- Update: Holiday Pay Eligibility Can Now Differ Per Holiday Plan
- Adding A Second Holiday on the Same Day (Double Holiday Setup)
- How to Deactivate a Holiday Plan in Sprout HR
- Why Holiday Isn't Reflecting In The Attendance Report Even If It Was Already Added In The Holiday Settings?
- Why Are the Employees Tagged as Absent Even If the Holiday Has Already Been Added?
Leave Application Email Templates
- How to Customize Email Template Sent to the Employee for a Rejected Leave Application
- How to Customize Email Template Sent to the Employee for an Approved Leave Application
- How to Customize Email Template Sent to the Employee for a Leave Application Resent by Approver
- How to Customize Email Notification Templates for Leave Applications
- How to Customize Email Template Sent to the Approver for a Filed Leave Application
- How to Customize Email Template Sent to the Employee for a Leave Application Cancelled by Admin
- How to Customize Email Template Sent to the Employee for a Leave Application Cancelled by Manager
Leave Report
Locations
Login
- SMS-Based MFAs: Validity of OTP
- Guidelines for Logging In to your Sprout HR Account
- SMS-Based MFAs: Requesting a New OTP
- Multi-Factor Authentication: Email-Based MFAs
- Email-Based MFAs: Requesting a New OTP
- Terms of Service and Privacy Policy Accessible in Sprout HR
- Multi-Factor Authentication: SMS-Based MFAs
- Auto Log-out on Sprout HR due to Inactivity
- First log-in Consent and Data Privacy
- Account Has Been Locked but There Is No Option to Unlock the Account
- Email-Based MFAs: Validity of OTP
- Can Resigned Employees Still Log Into Their Sprout HR Account?
Memo Search
Module Access
- Enabling and Disabling Upload Biologs in Access level
- How Do I Add a New Access Level?
- How to Enable the Announcement Module
- How to Enable the Timesheet Lock
- How to Enable the Form Generator
- How to Edit an Existing Access Level
- Temperature Monitoring: How to Access the Temperature Monitoring Page
- How to Enable the Form Template
My Attendance
My Profile
- Salary History Page
- Locked Accounts: Why do we need to do Reset Password if Admins can change it via Access Level?
- Who is My Approver?
- As an Employee, How can I check my Schedule?
- How Can I Check the Current Policy Terms of a Specific Leave Plan?
- The Help Center
- How to View My Profile
- How to Check My ATM Account Number?
- Onboarding Module
- My Attendance Logs
New Updates & Announcements
Official Business Application Email Templates
- How to Customize Email Template Sent to the Employee for an Official Business Application Resent by the Approver
- How to Customize Email Notification Templates for Official Business Applications
- How to Customize Email Template Sent to the Employee for an Official Business Application Cancelled by the Admin
- How to Customize Email Template Sent to the Employee for a Rejected Official Business (OB) Application
- How to Customize Email Template Sent to the Employee for an Approved Official Business (OB) ApplicationHow to Customize Email Template Sent to the Employee for an Approved Official Business (OB) Application
- How to Customize Email Template Sent to the Employee for an Official Business Application Cancelled by the Manager
- How to Customize Email Template Sent to Approver for a Filed Official Business (OB) Application
Other Policies
- What Is the Effect of Leave Credits Upload in the Leave Ledger?
- The Birthday Leave
- Setting Up of Leaves
- How to Assign Employees to Standard Leave Plans
- How to Create a New Leave Type
- How to Extract a Report on the Breakdown of Leave Credits per Employee
- Compensatory Time Offs--How Does it Work?
- How to Generate Total Leave Credits
- What must be done when Compensatory Time Off Plan was created prior to the Activation?
- Why is There No Save Button on the Leave Plan I Activated?
- Do Contractual or Fixed-Term Employees Earn Leaves?
- What Is the Difference between Future Leaves and Negative Leaves?
- How to Create a Leave Plan within a Leave Type
- How Can Employees File an Unpaid Leave Even If They Still Have Available Credits?
- How to Create a Compensatory Time Off Leave Plan
- How to Manually Add or Deduct Leave Credits
- How to Identify the Current Number of Leave Credits of your Employees
- How to Activate Default Leave Plans
- How to Deactivate Leave Types
- How to Unassign Employees from the Default Leave Plans
Overtime Application Email Templates
- How to Customize Email Template Sent to the Employee for an Approved Overtime Application
- How to Customize Email Template Sent to the Employee for an Overtime Application Cancelled by the Admin
- How to Customize Email Notification Templates Sent to the Employee for a Rejected Overtime Application
- How to Customize Email Notification Templates for Overtime Applications
- How to Customize Email Template Sent to the Employee for a Rejected Overtime Application
- How to Customize Email Template Sent to Approver for a Filed Overtime Application
- How to Customize Email Template Sent to the Employee for an Overtime Application Cancelled by the Manager
- How to Customize Email Template Sent to the Employee for an Overtime Application Resent by the Approver
- How to Customize Email Notification Templates Sent to the Employee for an Overtime Application Resent by the Approver
Overtime Report
Password
- Password Notification Toggle
- I Forgot My Sprout HR Password -- What Now?
- What to do when the HR Super Admin has been locked out?
- Security feature: Account lockout with CAPTCHA
- How Do I Change My Sprout HR Password?
- Guidelines for Creating a Good Password on Sprout HR
- Default Password for Employees Added via Sprout HR vs. Added via Bulk
Payroll Summary
Project Tagging
- Project Tagging: How To Edit Projects
- Project Tagging: Overview
- Project Tagging: How can I Export the Project Logs Export?
- Project Tagging: Where can I see the Total Hours Worked Per Employee for a Project?
- Project Tagging: Where Can I View The Summary Of Projects Worked On Today?
- How To View The Project Tagging Management Page
- How To Create New Projects?
- How To Assign Projects To Employee/s
- How To Tag Projects Upon Clocking In
- Project Tagging: New Features
- How can I Remove, Add, or Edit the Projects Tagged on This Month?
Reports Access
Resolution Center
- Resolution Center Widget vs Resolution Center Page
- Why are Schedule Discrepancies Showing in Real Time on the Resolution Center?
- Resolution Center -- Why Can't I View Everything in One Go?
- Why am I still Receiving Email Notifications from Resigned Employees?
- Resolution Center: Filing Leave Applications on Behalf of Employees
- Utilizing the Resolution Center Widget's Quick Access Icons
- What to Check When Missing Logs Do Not Show up on the Resolution Center?
Scenarios
- Leave Filing for Next Year: Why Your Leaves May Not Be Deducted Yet
- Payment for Legal Holiday Falling on a Rest Day
- Filing Maternity Leave for Another Employee in Sprout HR
- Why is Attendance Manager not appearing in Sprout HR?
- Overlapping Employee Logs: What Causes It?
- What to Apply For when Working Overtime From Home on a Rest Day
- Will Approving an Unpaid Leave Resolve Schedule Discrepancies?
- Who is the Current Approver of my Pending Applications?
- How to Update an Approved Leave Application Wherein Rest Day Was Changed to a Working Day
- Approvers getting "Access Denied" prompt when accessing attachment from Employee's Attendance Application
- How to Ensure that Pending Applications of the Employees will be Approved Once their Approver Leaves the Company?
- Why Can't I File an OT during my Rest Day?
- What to Check When You Can't File Because of an Existing Application?
- Can I Approve, Reject, Cancel, or Resubmit Attendance Applications if I Have No Access to File for these?
- How to File a Schedule Adjustment that Crosses Over to Another Day?
- How Do Employees Get Paid Overtime?
- Overtime in an Optional Holiday on Sprout HR
- Is it possible for an Intern or On-the-Job Trainee (OJT) to Request a Leave on Sprout HR?
- My Dashboard Loads Continuously, What Do I Do?
- New Update: Schedule Adjustment (Reskinning)
- What To Apply When Rendering an 18-Hour (or more) Shift?
- I Filed an Attendance Application but my Approver was Suddenly Changed -- Who's the Boss Now?
- Schedule Adjustment vs. Official Business--Which One Should I file?
- How to File Schedule Adjustment Based on Assigned Schedule Type
- Will the Change in Approver Automatically Reflect in the Filed Applications?
- Can Employees File Leave Application on a Holiday?
- Why Does the Employee Appear on the Resolution Center Even If Her Employment Status Has Been Set to Maternity?
- Can Filing an Undertime Resolve Schedule Discrepancies?
- Why the Delete Icon Does Not Appear on The Schedule Adjustment Application?
- Official Business vs. Certificate of Attendance--Which One Should I File?
- Why Can't an Employee File for a Leave? I Received a Prompt That Says "You Should Apply for X Leave X Days Before."
- Can I Pass On Approvals to Another Supervisor/Manager?
- Holidays
- Overtime during Mandatory Holiday in Sprout HR
- What are the Effects of Deactivating a Leave Plan?
- How to Delete Specific Schedule Adjustment Application Date if it's within a Date Range?
- Rest Day Work in Sprout HR: Overtime or Not?
- How to File Schedule Adjustment Application (for Flexible per Day Employees)
- Checking the Overtime Stats via My Stuff Widget
- Overtime Classifications: What are they?
- Is it Possible to File Two Leave Applications on the Same Date?
- How to file Overtime (OT) on a Rest Day?
- How Does Half Day Leave Work for Employee with Flexible per Day Schedule Type
- How Do Paid Leaves Affect the Attendance of Flexi per Week Employees
- Schedule Adjustment Template--What if the Employee has no Break?
- Date Format on Sprout HR
- Why Are the Logs from the Approved Certificate of Attendance (COA) Not Reflecting in the Attendance Report?
- How Do I Use Manage Schedule?
- How Does Half Day Leave Work for Employees on Normal Shift
- What Is the Difference between Available and Current Leave Credits?
- The 3 A’s to Remember for Qualified Overtime
Setup
- How Does Holiday Pay Eligibility Work?
- How to Create an Offset Holiday On Sprout HR
- What to do if the last approver is no longer Available ( Sequential Approval Flow)
- Updating dates under Standard Holiday
- How to Create Holidays for Past Years in Sprout HR
- Holiday Settings
- Creating Holiday Plans
- Approval Levels
- How to Customize the Next Level Approver in Sprout HR
- Follow Reports to vs. Follow Org Chart vs. Specific Person on Approval Levels
- How to Create an Offset Double Holiday
- Sequential vs. Parallel Approval Level Flow
- Sprout HR & Sprout Payroll Sync Schedule Updates
Single Sign-On (SSO)
Syncing
- Error Creating Employee in Payroll Prompt for Synced Accounts
- Guidelines to make sure the Departments will automatically sync to Payroll for Full Synced Account?
- Step-by-Step Process on How to Add a New Sub-Company for Fully Synced Accounts
- What will happen once syncing is turned ON?
- How to Implement Salary Increase (Synced Accounts)
- Can I Move an Employee to Another Company?
- Employee Profile Syncing on Sprout HR and Payroll
- Employment Status Syncing of Sprout HR to Sprout Payroll
Timesheet Lock
Troubleshooting
- Are We Clear on Clear Cache? (Internet Explorer/Microsoft Edge)
- Temperature Monitoring: Overview and Frequently Asked Questions
- Account has been Unlocked, but Still no Email from Sprout HR
- Are We Clear on Clear Cache? (Google Chrome)
- How to Ping your Sprout HR Account
- Whitelisting Sprout's Email Service
Undertime Application Email Templates
- How to Customize Email Template Sent to the Employee for an Undertime Application Cancelled by the Manager
- How to Customize Email Notification Templates for Undertime Applications
- How to Customize Email Template Sent to the Employee for a Rejected Undertime Application
- How to Customize Email Template Sent to the Employee for an Undertime Application Cancelled by the Admin
- How to Customize Email Template Sent to the Employee for an Undertime Application Resent by the Approver
- How to Customize Email Template Sent to the Employee for an Approved Undertime Application
- How to Customize Email Template Sent to Approver for a Filed Undertime Application