---
title: Why Are the Employees Tagged as Absent Even If the Holiday Has Already Been Added?
---

[Skip to content](https://guide.sprout.ph/why-are-the-employees-tagged-as-absent-even-if-the-holiday-has-already-been-added#main-content)

[![Sprout Logo-3](https://guide.sprout.ph/hs-fs/hubfs/Sprout%20Logo-3.png?width=200&height=78&name=Sprout%20Logo-3.png)](https://guide.sprout.ph/?hsLang=en)

Open main navigation

Close main navigation

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Sprout](https://guide.sprout.ph/?hsLang=en)
2. [Sprout HR](https://guide.sprout.ph/sprout-hr?hsLang=en)
3. [Holiday Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#holiday-policies)

# Why Are the Employees Tagged as Absent Even If the Holiday Has Already Been Added?

Generally, employees should not be tagged as absent during holidays. But there are times that this could happen. It is important that we know what items you should check out to verify whether it should really be an absence. Here's what you can do:

1\. Check if the holiday was added and what holiday type was assigned to it.

- There are holidays which are NOT added by Sprout at the beginning of the year and should be added manually by the HR Admin. These are the following: 
    - Local Holidays
    - Holidays which have no fixed date before the year starts
    - Holidays which were announced within the year (or after the year has started)
- When adding holidays, we should know what type of holiday must be used since this has effect on the attendance especially when the questions are “if there is a schedule adjustment or none” and “if there are complete logs or none”.
- You can check out this article: [Holidays](https://guide.sprout.ph/holidays?hsLang=en)

2\. Determine the holiday pay eligibility in the holiday settings.

- If the holiday pay eligibility is NOT set to “None”, an employee can really be tagged as absence depending on his attendance before and/or after the holiday.
- This article can be used as a reference: [How Does Holiday Pay Eligibility Work?](https://guide.sprout.ph/how-does-holiday-pay-eligibility-work?hsLang=en)

3\. Verify if the added holiday was ticked in the holiday plan.

- After we were able to add the holiday, sometimes we tend to forget to tick it as “included” in the holiday plan. If we do not include the added holiday in the plan, then that date will still be considered as an ordinary day.

4\. Make sure that the employee/s are correctly included in the holiday plan assignment.

*Want real-time responses? Explore* [Sidekick](https://sidekick.sprout.ph/)*, your 24/7 guide for product inquiries!*

- [News & Updates](https://guide.sprout.ph/news-updates?hsLang=en#main-content)

    - [BIR](https://guide.sprout.ph/news-updates?hsLang=en#bir)
    - [DOLE](https://guide.sprout.ph/news-updates?hsLang=en#dole)
    - [FAQs](https://guide.sprout.ph/news-updates?hsLang=en#faqs)
- [Sprout Payroll Infographics](https://guide.sprout.ph/sprout-payroll-infographics?hsLang=en#main-content)

    - [Infographics](https://guide.sprout.ph/sprout-payroll-infographics?hsLang=en#infographics)
- [Sprout Keeper](https://guide.sprout.ph/sprout-keeper?hsLang=en#main-content)

    - [FAQs](https://guide.sprout.ph/sprout-keeper?hsLang=en#faqs)
- [Sprout Benefits](https://guide.sprout.ph/sprout-benefits?hsLang=en#main-content)

    - [Sprout Pulse](https://guide.sprout.ph/sprout-benefits?hsLang=en#sprout-pulse)
    - [Sprout Wellness](https://guide.sprout.ph/sprout-benefits?hsLang=en#sprout-wellness)
- [Performance Management](https://guide.sprout.ph/performance-management?hsLang=en#main-content)

    - [Frequently Asked Questions](https://guide.sprout.ph/performance-management?hsLang=en#frequently-asked-questions)
    - [Learning Management](https://guide.sprout.ph/performance-management?hsLang=en#learning-management)
    - [New Features](https://guide.sprout.ph/performance-management?hsLang=en#new-features)
    - [Setup](https://guide.sprout.ph/performance-management?hsLang=en#setup)
- [Sprout Sidekick](https://guide.sprout.ph/sprout-sidekick?hsLang=en#main-content)

    - [Sprout Concierge](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sprout-concierge)
    - [Sidekick Central](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sidekick-central)
    - [Payslip Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#payslip-agent)
    - [Concierge Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#concierge-agent)
    - [Sprout Info Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sprout-info-agent)
    - [Compliance Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#compliance-agent)
    - [Attendance Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#attendance-agent)
    - [Records Agent](https://guide.sprout.ph/sprout-sidekick?hsLang=en#records-agent)
    - [Helpdesk](https://guide.sprout.ph/sprout-sidekick?hsLang=en#helpdesk)
    - [Sidekick](https://guide.sprout.ph/sprout-sidekick?hsLang=en#sidekick)
- [Sprout Ecosystem](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#main-content)

    - [User Management](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#user-management)
    - [FAQs](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#faqs)
    - [What's Happening Widget](https://guide.sprout.ph/sprout-ecosystem?hsLang=en#whats-happening-widget)
- [Sprout Onboarding Module](https://guide.sprout.ph/sprout-onboarding-module?hsLang=en#main-content)

    - [Users](https://guide.sprout.ph/sprout-onboarding-module?hsLang=en#users)
- [Sprout HR Infographics](https://guide.sprout.ph/sprout-hr-infographics?hsLang=en#main-content)

    - [HR Infographics](https://guide.sprout.ph/sprout-hr-infographics?hsLang=en#hr-infographics)
- [Sprout Insight](https://guide.sprout.ph/sprout-insight?hsLang=en#main-content)

    - [Frequently Asked Questions (FAQs)](https://guide.sprout.ph/sprout-insight?hsLang=en#frequently-asked-questions-faqs)
    - [HR Dashboards](https://guide.sprout.ph/sprout-insight?hsLang=en#hr-dashboards)
    - [Payroll Dashboards](https://guide.sprout.ph/sprout-insight?hsLang=en#payroll-dashboards)
- [Sprout Finances](https://guide.sprout.ph/sprout-finances?hsLang=en#main-content)

    - [Finances Admin Dashboard](https://guide.sprout.ph/sprout-finances?hsLang=en#finances-admin-dashboard)
    - [Sprout ReadyCash](https://guide.sprout.ph/sprout-finances?hsLang=en#sprout-readycash)
    - [Sprout ReadyWage](https://guide.sprout.ph/sprout-finances?hsLang=en#sprout-readywage)
    - [DAT File](https://guide.sprout.ph/sprout-finances?hsLang=en#dat-file)
    - [Sprout ReadyCash - Netbank](https://guide.sprout.ph/sprout-finances?hsLang=en#sprout-readycash-netbank)
- [Sprout Mobile App](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#main-content)

    - [Approval Center](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#approval-center)
    - [Attendance](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#attendance)
    - [Clock In Features](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#clock-in-features)
    - [Employee Directory](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#employee-directory)
    - [FAQs](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#faqs)
    - [Login](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#login)
    - [My Request](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#my-request)
    - [Payroll](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#payroll)
    - [Finances](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#finances)
    - [Artificial Intelligence](https://guide.sprout.ph/sprout-mobile-app?hsLang=en#artificial-intelligence)
- [Sprout Payroll](https://guide.sprout.ph/sprout-payroll?hsLang=en#main-content)

    - [13th Month](https://guide.sprout.ph/sprout-payroll?hsLang=en#13th-month)
    - [Adjustment Report](https://guide.sprout.ph/sprout-payroll?hsLang=en#adjustment-report)
    - [Adjustments](https://guide.sprout.ph/sprout-payroll?hsLang=en#adjustments)
    - [Audit Trail](https://guide.sprout.ph/sprout-payroll?hsLang=en#audit-trail)
    - [BIR Forms](https://guide.sprout.ph/sprout-payroll?hsLang=en#bir-forms)
    - [Company Profile](https://guide.sprout.ph/sprout-payroll?hsLang=en#company-profile)
    - [DAT/Bank Files](https://guide.sprout.ph/sprout-payroll?hsLang=en#dat-bank-files)
    - [Demographic](https://guide.sprout.ph/sprout-payroll?hsLang=en#demographic)
    - [Employees](https://guide.sprout.ph/sprout-payroll?hsLang=en#employees)
    - [FAQs](https://guide.sprout.ph/sprout-payroll?hsLang=en#faqs)
    - [Final Pay](https://guide.sprout.ph/sprout-payroll?hsLang=en#final-pay)
    - [General Ledger](https://guide.sprout.ph/sprout-payroll?hsLang=en#general-ledger)
    - [General Payroll Setup](https://guide.sprout.ph/sprout-payroll?hsLang=en#general-payroll-setup)
    - [Modification](https://guide.sprout.ph/sprout-payroll?hsLang=en#modification)
    - [Monthly Summary](https://guide.sprout.ph/sprout-payroll?hsLang=en#monthly-summary)
    - [New Hire Proration](https://guide.sprout.ph/sprout-payroll?hsLang=en#new-hire-proration)
    - [Other Statutory-Related Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#other-statutory-related-reports)
    - [Pag-Ibig/HDMF Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#pag-ibig-hdmf-reports)
    - [Password Management](https://guide.sprout.ph/sprout-payroll?hsLang=en#password-management)
    - [Payroll Runs](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-runs)
    - [Payroll Scenarios](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-scenarios)
    - [Payroll Summary](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-summary)
    - [Payroll Transactions](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-transactions)
    - [Payroll Users](https://guide.sprout.ph/sprout-payroll?hsLang=en#payroll-users)
    - [PhilHealth Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#philhealth-reports)
    - [Processing](https://guide.sprout.ph/sprout-payroll?hsLang=en#processing)
    - [RBAC](https://guide.sprout.ph/sprout-payroll?hsLang=en#rbac)
    - [Report Logs](https://guide.sprout.ph/sprout-payroll?hsLang=en#report-logs)
    - [Setup](https://guide.sprout.ph/sprout-payroll?hsLang=en#setup)
    - [SSS Reports](https://guide.sprout.ph/sprout-payroll?hsLang=en#sss-reports)
    - [Statutory](https://guide.sprout.ph/sprout-payroll?hsLang=en#statutory)
    - [Tax Computation](https://guide.sprout.ph/sprout-payroll?hsLang=en#tax-computation)
    - [YTD Report](https://guide.sprout.ph/sprout-payroll?hsLang=en#ytd-report)
    - [YTD Report - Adjustments](https://guide.sprout.ph/sprout-payroll?hsLang=en#ytd-report-adjustments)
- [Sprout HR](https://guide.sprout.ph/sprout-hr?hsLang=en#main-content)

    - [Add/Edit/Delete Employees](https://guide.sprout.ph/sprout-hr?hsLang=en#add-edit-delete-employees)
    - [Announcements](https://guide.sprout.ph/sprout-hr?hsLang=en#announcements)
    - [Application Access](https://guide.sprout.ph/sprout-hr?hsLang=en#application-access)
    - [Application Filing](https://guide.sprout.ph/sprout-hr?hsLang=en#application-filing)
    - [Approval Center](https://guide.sprout.ph/sprout-hr?hsLang=en#approval-center)
    - [Approval, Rejection, and Cancellation](https://guide.sprout.ph/sprout-hr?hsLang=en#approval-rejection-and-cancellation)
    - [Assets, Visas, Benefits Types, Loans](https://guide.sprout.ph/sprout-hr?hsLang=en#assets-visas-benefits-types-loans)
    - [Attendance Application Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-application-policies)
    - [Attendance Logs](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-logs)
    - [Attendance Management](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-management)
    - [Attendance Report](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-report)
    - [Attendance Report Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#attendance-report-policies)
    - [Audit Trail](https://guide.sprout.ph/sprout-hr?hsLang=en#audit-trail)
    - [Biometrics](https://guide.sprout.ph/sprout-hr?hsLang=en#biometrics)
    - [Bulk Uploads](https://guide.sprout.ph/sprout-hr?hsLang=en#bulk-uploads)
    - [Certificate of Attendance Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#certificate-of-attendance-application-email-templates)
    - [Company Profile](https://guide.sprout.ph/sprout-hr?hsLang=en#company-profile)
    - [Company Tools](https://guide.sprout.ph/sprout-hr?hsLang=en#company-tools)
    - [Date Tagging of Work Schedules](https://guide.sprout.ph/sprout-hr?hsLang=en#date-tagging-of-work-schedules)
    - [Employee List Report](https://guide.sprout.ph/sprout-hr?hsLang=en#employee-list-report)
    - [Employee Profile](https://guide.sprout.ph/sprout-hr?hsLang=en#employee-profile)
    - [Employee Profile Access](https://guide.sprout.ph/sprout-hr?hsLang=en#employee-profile-access)
    - [Filing and Editing Applications](https://guide.sprout.ph/sprout-hr?hsLang=en#filing-and-editing-applications)
    - [Form Generator](https://guide.sprout.ph/sprout-hr?hsLang=en#form-generator)
    - [Form Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#form-templates)
    - [Frequently Asked Questions (FAQs)](https://guide.sprout.ph/sprout-hr?hsLang=en#frequently-asked-questions-faqs)
    - [Holiday Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#holiday-policies)
    - [Leave Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#leave-application-email-templates)
    - [Leave Report](https://guide.sprout.ph/sprout-hr?hsLang=en#leave-report)
    - [Locations](https://guide.sprout.ph/sprout-hr?hsLang=en#locations)
    - [Login](https://guide.sprout.ph/sprout-hr?hsLang=en#login)
    - [Memo Search](https://guide.sprout.ph/sprout-hr?hsLang=en#memo-search)
    - [Module Access](https://guide.sprout.ph/sprout-hr?hsLang=en#module-access)
    - [My Attendance](https://guide.sprout.ph/sprout-hr?hsLang=en#my-attendance)
    - [My Profile](https://guide.sprout.ph/sprout-hr?hsLang=en#my-profile)
    - [New Updates & Announcements](https://guide.sprout.ph/sprout-hr?hsLang=en#new-updates-announcements)
    - [Official Business Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#official-business-application-email-templates)
    - [Other Policies](https://guide.sprout.ph/sprout-hr?hsLang=en#other-policies)
    - [Overtime Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#overtime-application-email-templates)
    - [Overtime Report](https://guide.sprout.ph/sprout-hr?hsLang=en#overtime-report)
    - [Password](https://guide.sprout.ph/sprout-hr?hsLang=en#password)
    - [Payroll Summary](https://guide.sprout.ph/sprout-hr?hsLang=en#payroll-summary)
    - [Project Tagging](https://guide.sprout.ph/sprout-hr?hsLang=en#project-tagging)
    - [Reports Access](https://guide.sprout.ph/sprout-hr?hsLang=en#reports-access)
    - [Resolution Center](https://guide.sprout.ph/sprout-hr?hsLang=en#resolution-center)
    - [Scenarios](https://guide.sprout.ph/sprout-hr?hsLang=en#scenarios)
    - [Setup](https://guide.sprout.ph/sprout-hr?hsLang=en#setup)
    - [Single Sign-On (SSO)](https://guide.sprout.ph/sprout-hr?hsLang=en#single-sign-on-sso)
    - [Syncing](https://guide.sprout.ph/sprout-hr?hsLang=en#syncing)
    - [Timesheet Lock](https://guide.sprout.ph/sprout-hr?hsLang=en#timesheet-lock)
    - [Troubleshooting](https://guide.sprout.ph/sprout-hr?hsLang=en#troubleshooting)
    - [Undertime Application Email Templates](https://guide.sprout.ph/sprout-hr?hsLang=en#undertime-application-email-templates)
    - [Work Schedules](https://guide.sprout.ph/sprout-hr?hsLang=en#work-schedules)
    - [Feature Management](https://guide.sprout.ph/sprout-hr?hsLang=en#feature-management)
- [Referrly](https://guide.sprout.ph/referrly?hsLang=en#main-content)

    - [FAQs](https://guide.sprout.ph/referrly?hsLang=en#faqs)
    - [Applicant Guides](https://guide.sprout.ph/referrly?hsLang=en#applicant-guides)
    - [Employee Guides](https://guide.sprout.ph/referrly?hsLang=en#employee-guides)
    - [HR Guides - Job Openings](https://guide.sprout.ph/referrly?hsLang=en#hr-guides-job-openings)
    - [HR Guides - Applicants](https://guide.sprout.ph/referrly?hsLang=en#hr-guides-applicants)
    - [HR Guides - Reward Payouts](https://guide.sprout.ph/referrly?hsLang=en#hr-guides-reward-payouts)
- [Hubstaff](https://guide.sprout.ph/hubstaff?hsLang=en#main-content)

    - [Accounting and Invoicing](https://guide.sprout.ph/hubstaff?hsLang=en#accounting-and-invoicing)
    - [API](https://guide.sprout.ph/hubstaff?hsLang=en#api)
    - [Communication](https://guide.sprout.ph/hubstaff?hsLang=en#communication)
    - [CRM](https://guide.sprout.ph/hubstaff?hsLang=en#crm)
    - [Helpdesk](https://guide.sprout.ph/hubstaff?hsLang=en#helpdesk)
    - [FAQs](https://guide.sprout.ph/hubstaff?hsLang=en#faqs)
    - [Project Management](https://guide.sprout.ph/hubstaff?hsLang=en#project-management)
    - [Zapier](https://guide.sprout.ph/hubstaff?hsLang=en#zapier)
- [Billings and Invoices](https://guide.sprout.ph/billings-and-invoices?hsLang=en)
- [API Services](https://guide.sprout.ph/api-services?hsLang=en#main-content)

    - [Setup](https://guide.sprout.ph/api-services?hsLang=en#setup)
- [Peoplebox](https://guide.sprout.ph/peoplebox?hsLang=en#main-content)

    - [Setup](https://guide.sprout.ph/peoplebox?hsLang=en#setup)
    - [FAQs](https://guide.sprout.ph/peoplebox?hsLang=en#faqs)
- [Jazz HR](https://guide.sprout.ph/jazz-hr?hsLang=en#main-content)

    - [Setup](https://guide.sprout.ph/jazz-hr?hsLang=en#setup)
    - [FAQs](https://guide.sprout.ph/jazz-hr?hsLang=en#faqs)
- [Comply](https://guide.sprout.ph/comply?hsLang=en#main-content)

    - [Frequently Asked Questions](https://guide.sprout.ph/comply?hsLang=en#frequently-asked-questions)
- [Teamtailor](https://guide.sprout.ph/teamtailor?hsLang=en#main-content)

    - [FAQs](https://guide.sprout.ph/teamtailor?hsLang=en#faqs)
    - [Setup](https://guide.sprout.ph/teamtailor?hsLang=en#setup)
- [Command Center](https://guide.sprout.ph/command-center?hsLang=en#main-content)

    - [Employee Onboarding](https://guide.sprout.ph/command-center?hsLang=en#employee-onboarding)
    - [Employee Offboarding](https://guide.sprout.ph/command-center?hsLang=en#employee-offboarding)
    - [FAQ's](https://guide.sprout.ph/command-center?hsLang=en#faqs)
    - [Setup](https://guide.sprout.ph/command-center?hsLang=en#setup)

Copyright © 2025, Sprout Solutions