What is a Concierge Agent?
Concierge Agent is an AI-powered assistant that answers employee inquiries based on uploaded internal company documents specific to your organization, such as:
- Employee handbook
- Company policies
- Training materials
- Internal guidelines
- HR-related documentation
It helps employees quickly access company information without manually searching through files.
Sample Queries
Employees may ask questions such as:
- “What is our company history?”
- “Can I go to the office daily?”
- “What is our leave policy?”
- “Where can I find onboarding materials?”
- “What are the company work-from-home guidelines?”
Adding Concierge (Admin Only)
Note: If you’re unable to see Concierge under the Added tab, you must first activate your free credits.
Steps to Add Concierge- Go to the Directory tab.
- Locate the Concierge card.
- Click Add.
- You will be redirected to the Concierge setup page.
Configuring Concierge (Admin Only)
Administrators can configure Concierge anytime after adding it.
Note: Under the Added tab, click the kebab icon (⁝) beside Concierge, then click Configure.
Steps to Configure Concierge
- Navigate to the Added tab.
- Find Concierge.
- Click the kebab icon (⁝).
- Select Configure.
- Update the necessary settings and upload documents as needed.
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