You may be wondering why sometimes uploading e-signatures can be hard. Need not worry as we have the criteria on how you can ensure the successful upload of e-signature.
1. Under the Setup tab on the navigation toolbar on Sprout Payroll, click on Company and select Profile from the drop-down (Go to Setup > Company > Profile)
2. Under Company Information, go to E-Signatory. Click on Choose File and select a file in your Local Drive, then click Save.
Additionally, for a successful upload of the e-signature, the following must be met:
- 400x119 pixels
- 4kb file size
- white spaces around the signature has been removed
NOTES:
- The e-signature will also appear in other forms where this is required aside from the BIR 2316.
- PDF file format is not yet supported in the system. Hence, it is better to upload in JPEG/PNG file format.
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