Competency is an ability of a person to do something successfully or efficiently. These act as fundamentals of a position that build with one or more competencies. There is a bunch of available competencies in the system, but in case a particular competency is not available, below are the steps to add one:
From the main menu, click System Setup, then Content Customization.
Select a category to which the Competency will be assigned.
Click Add.
Enter the name, description, and default weight, if desired.
Enter Competency Level Descriptions. Level Descriptions will not appear if Sub-Competencies are enabled in your system.
Click in the Assign Globally box if you would like this Competency added to all of your company positions automatically.
Click Save.
Note: When creating a Competency from scratch, Comment Coaching will not be available unless it is added by the Administrator on the Comment Coaching tab for the custom Competency. You also have the option to duplicate an existing Competency in the system that has Comment Coaching statements attached.
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