When the SSO (Single Sign-On) feature has been activated in your account, adding a user may no longer be done in Sprout Payroll rather it should be performed in HR by simply following these steps:
1. In the Employee Profile, go to the Current Payroll Information
2. Add the Payroll User Access (for all your Sprout Payroll account), select the Payroll User Status, and Payroll Role,
3. Once done, Save the HR Profile.
I hope this helps!
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