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How to Return an Excess ReadyCash Disbursement?

If you need to return or refund a ReadyCash disbursement due to an excess Loan Disbursement, please follow the guide below to ensure the funds are processed and recorded correctly.

Step 1: Transfer the Funds

Kindly transfer the exact disbursement amount to our designated bank account using the following details:

NOTE! You may only choose 1 bank to return the loan proceeds.

Bank: UnionBank
Bank Account Name: Netbank (A Rural Bank), Inc.
Bank Account Number: 000010124901

Bank: Maybank
Bank Account Name: NETBANK (A RURAL BANK), INC.
Bank Account Number: 10370070873

Bank Name: Security Bank
Account Name: COMMUNITY RURAL BANK OF ROMBLON (ROMBLON), INC.
Account Number: 0000052149785

Step 2: Submit Your Proof of Payment

Once the bank transfer is successful, please email us at experts@sprout.ph. And, send the following information:

  • Loan Reference Number
  • Company Name
  • Your Name
  • System ID Number
  • Proof of Payment/Receipt that you have returned the loan amount

📌 Why is this step important?

We need your proof of payment to coordinate with our ReadyCash team, reconcile the accounts, and ensure the transaction is properly and accurately recorded against your account profile.

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