Helpdesk is enabled by default for your organization. You can disable it at any time.
- In Helpdesk, click Settings.
- Under Feature settings, switch the Helpdesk toggle on or off to enable or disable Helpdesk.
Note: When Helpdesk is disabled, the following entry points are hidden from employees:
- Tickets button in the Sidekick chat box
- File a ticket to your HR button
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