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Sprout's Scheduled System Maintenance Window

The Sprout team has decided to set a scheduled maintenance window for every product:
 
Product Day Start Time Maximum Duration
Sprout HR Wednesday 11:00 PM 90 Minutes
Sprout Payroll Tuesday 11:00 PM 90 Minutes
Sprout Instacash Tuesday 11:00 AM Accessible
Sprout Mobile Monday 08:00 PM 30 Minutes
Sprout Insight Wednesday 10:00 AM Accessible
Infrastructure: Multiple Products Thursday 10:00 PM 120 Minutes

You can expect the system to be temporarily inaccessible (with the exception of Sprout Insight) anytime during its scheduled maintenance window for us to deploy new features, enhancements, and fixes. The system would be up after its maintenance window.

Sprout will not conduct scheduled system maintenance every week but if we do, it’ll be within the maintenance window. We shall let you know if there is any urgent maintenance work to be performed outside of the scheduled window that we have set.

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